Returns
You have 30 days after your order date to return an item.
There are no returns or exchanges on socks, caps, and hats.
The item must be new, unused, and in its original packaging.
Shipping Fees
Return shipping costs are your responsibility.
Initial shipping fees are non‑refundable and will be deducted from your refund.
Return Address
Please write your order number on the envelope and send your package to:
Unibroue
4195 Marcel-Lacasse Street, Suite 108
Boisbriand, QC J7H 1N4
Order Number #: ----
Exchanges
We do not offer direct exchanges online.
Please return the item and place a new order for the correct size or model.
Refund Timeframe
Refunds may take up to 14 days.
If you haven't received anything after 14 days:
- Check your bank account again.
- Contact your credit card company.
- Then contact your bank, as processing times may vary.
Return shipping costs will be deducted from the refund amount.
Items Over $75
For items valued at $75 or more, please use a tracked shipping service or purchase shipping insurance, as we cannot guarantee that we will receive your returned item.